GDPR Compliance

Stone Bear is committed to protecting the personal data of all individuals, including those residing in the European Economic Area (EEA). This page provides additional information about how we comply with the General Data Protection Regulation (GDPR) for our European visitors and customers.

Data Controller

Stone Bear acts as the data controller for personal information collected through our website and services. Our contact details are:

Stone Bear
2847 Mountain View Road, Suite 12
Squamish, British Columbia V8B 0A3
Canada

Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases as defined by GDPR:

Consent

When you submit an inquiry form or subscribe to communications, you provide consent for us to process your data for the specified purposes. You may withdraw consent at any time by contacting us.

Contract Performance

Processing necessary to fulfill our contractual obligations when you book an expedition, including communication about your reservation and providing the services you requested.

Legitimate Interests

Processing necessary for our legitimate business interests, such as improving our services, provided these interests do not override your fundamental rights and freedoms.

Legal Obligation

Processing required to comply with applicable laws and regulations.

Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request correction of any inaccurate personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significant effects. We do not engage in automated decision-making of this nature.

International Data Transfers

As Stone Bear is located in Canada, personal data collected from EEA residents may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. We implement appropriate safeguards for any international data transfers as required by GDPR.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal data is no longer needed, we securely delete or anonymize it.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the details provided above. We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by up to two additional months, in which case we will inform you of the extension.

There is no fee for exercising your rights, although we may charge a reasonable fee for manifestly unfounded or excessive requests.

Supervisory Authority

If you are not satisfied with our response to your request or believe we are processing your personal data unlawfully, you have the right to lodge a complaint with a supervisory authority in the EU member state of your residence, place of work, or where the alleged infringement occurred.

Updates to This Information

We may update this GDPR compliance information periodically. The most current version will always be available on this page.